Here are important public utility and emergency hotline numbers for residents in Ipoh, Perak. Whether it’s water supply issues, electricity outages, or municipal services—this quick-reference list will help you reach the right department fast.

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Utility & Service Hotlines

1. Lembaga Air Perak (Water Supply)

• Hotline (toll-free): 1-800-88-7788

• Main office (Ipoh): 05-255 1155
  lap.selfip.comFacebooklap.com.my

2. TNB (Tenaga Nasional Berhad – Electricity)

• Power outage / streetlight breakdown: 15454 (voice or SMS; voice charges apply, SMS is free)

• Billing / general enquiries: 1-300-88-5454 (Monday–Friday: 8 a.m.–7 p.m.; weekends & public holidays: 8 a.m.–5 p.m.)
  tnb.com.my+1mytnb.com.my

• You can also lodge reports via social media: Facebook: TNB CareLine or X: @Tenaga_Nasional X (formerly Twitter)Facebook

3. Ipoh City Council (Majlis Bandaraya Ipoh – MBI)

• Main switchboard / general enquiries: 05-208 3333

• Fax: 05-253 7396 / 05-208 3530

• Email: [email protected]

Emergency & Medical Hotlines

4. Perak Community Specialist Hospital (PCSH)

• General line: +605-241 9000

• Ambulance hotline (24-hour A&E): +605-246 1977
  pcsh.com.my+1

5. Fire & Rescue Services (Bomba) – Ipoh & Surrounding Areas

• Ipoh – Lahat: 05-322 9549

• Ipoh – Bandar Meru Raya: 05-526 xxxx

• Batu Gajah: 05-366 4444

• Gopeng: 05-359 4444
  tourismperakmalaysia.com

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Mental Health & Emotional Support

6. Helplines in Perak (for mental health, emotional crises, self-harm)

• Befrienders Ipoh: +605 5477 933 (and possibly +605 5477 955) – typically available in the afternoons to evenings.
  Malaysian Mental Health Associationfindahelpline.com

• Talian Kasih (24-hour national support line): 15999 or WhatsApp: +6019 261 5999
  Malaysian Mental Health Association

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Summary Table